DELEGATE FOR MENTAL HEALTH AND PSYCHOSOCIAL SUPPORT FOR STAFF

Region: Global deployment option

Looking for …

Looking for Staff mental health and psychosocial support professionals (MHPSS staff) Participate in international missions, between 6 and 18 months (this is a group/list selection process).

What we do

The International Committee of the Red Cross (ICRC) works around the world to provide humanitarian assistance to people affected by conflict and armed violence. We act in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate derives primarily from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation to ensure a response concerted, rational and rapid humanitarian response to the needs of victims of armed conflict or any other situation of internal violence. We lead and coordinate international activities in these situations.

Role Description

Being an aid worker is rewarding, and ICRC staff have chosen to work for this organization because they feel very motivated by the purpose of what they do. Humanitarian workers live and work in physically and psychologically difficult conditions. They are in close contact with victims of armed conflicts, other situations of violence and may face life-threatening situations themselves. They may face several psychosocial risks, including concerns about their safety, confinement, lack of privacy, cultural adjustment, long working hours, high workload, job security, internal conflicts, mobbing and sexual harassment.

The ICRC is implementing a staff health strategy including mental health and psychosocial support (MHPSS) for staff. The main component of this strategy is based on the promotion of well-being at work and the prevention and response to psychological distress, with five levels of intervention: organizational framework, psychosocial interventions with the community of colleagues, basic psychological support and access to specialized services.

Main responsibilities

In line with the Staff MHPSS component of the Staff Health strategy, and in close collaboration with the Staff Health team, the staff MHPSS delegates support the development and implementation of an action plan in each regional delegation or at the national level, where the ICRC operates. The purpose of the position is to promote good mental health, help the organization prevent mental illness and ensure access to care for staff suffering from psychological distress and mental disorders. This includes regular visits to delegations/sub-sites and to actively support delegation management to improve staff welfare, provide technical support to staff health officers and managers, who are the main implementers of the staff health strategy.

This role includes (but is not limited to):

  • Lead staff health teams in the field to conduct staff MHPSS needs assessment and action plans.
  • Capacity building of staff health teams in the field, to strengthen their ability to provide basic psychological support to staff in need.
  • Provide detailed organizational and psychological support following security incidents in the field. Strengthen the skills of key internal employees to improve post-incident support.
  • Collaborate within the organization with managers, human resources, the ombudsman network, diversity and inclusion teams, etc., to identify and improve organizational psychosocial risks. Support managerial practices by proposing interventions to team leaders and managers on the care of staff.
  • Support strategies and interventions to increase staff mental health awareness, self-care strategies and reduce stigma associated with psychological distress and help-seeking.
  • Support the establishment of an organization-wide peer support system and supervisory/Inter-Vision/guided practices in delegations and teams most at risk of secondary traumatic stress.
  • Provide direct specialist clinical support to staff experiencing psychological distress, mental health issues, critical incidents and/or sexual harassment and violence.
  • Collaborate with the Staff Health Unit in country/region and the Staff Health Center of Expertise at HQ and provide support when medical evacuation of staff is required.
  • Support the development of an external global referral network of trusted mental health professionals for staff in need of long-term psychological and psychiatric support.
  • Oversee and report on all matters related to primary responsibilities as required.

Training and experience required

  • Advanced degree (equivalent to a master’s degree) in Clinical Psychology with at least four years of postgraduate professional experience in clinical psychology and a valid license to practice in your country of residence.
  • Studies in occupational health and/or organizational psychology an asset
  • Experience in post-incident support.
  • Proven ability to work within a multidisciplinary team, with experience within healthcare teams an asset.
  • At least two years of field experience in the humanitarian sector in at least two different contexts of the country of origin.
  • Previous experience in designing and implementing MHPSS systems/strategies within organizations.
  • Experience in project management from development to implementation (including evaluation and monitoring processes).
  • Experience in team management and capacity building.

Profile sought and other skills

  • Strong motivation to work on supporting aid workers.
  • English is required, with additional fluency in French or Arabic essential. Additional languages ​​such as Spanish and Russian are an asset.
  • Excellent interpersonal skills used to optimally develop collaborative relationships within a diverse international organization.
  • Exceptional communication skills (verbal, written and presentation) and the ability to clearly present complex issues and pragmatic solutions to influence leadership and associates.
  • Pragmatic, innovative and entrepreneurial approach.
  • Resilient, energetic, caring and enthusiastic personality who responds constructively to new ideas and stimulating suggestions.
  • Strong alignment with ICRC values ​​of impact, compassion, respect and collaboration
  • Able to work under pressure in a potentially hazardous environment.
  • Percentage of planned travel across region or country: 60%.
  • Ability to work in precarious contexts.

Our operational & field constraints

  • In accordance with the principle of neutrality, the ICRC does not assign international staff to a country of which they are nationals.
  • Candidates must be in good health and must undergo a medical examination before leaving for the field.
  • Candidates must possess a driver’s license (for manual transmission vehicles) and an international driver’s license at the time of deployment.
  • Applicants must be prepared to accept unaccompanied assignments (i.e. without spouse, partner, children or dependants) between 6 and 24 months of service with the ICRC, with no guarantee that an assignment family will be offered to them after this waiting period.

What we offer

  • Rewarding work in a humanitarian and multicultural environment;
  • A staff integration program along an integration process within the Staff Health Unit and more specifically the staff mental health and psychosocial support team;
  • Attractive benefits, including accident and sickness cover, hardship incentives, etc.
  • Join an ICRC talent pool and be considered for future assignments.
  • Work rate: 100%, to be ready to travel 60% in the region or country of assignment;
  • Start date: to be discussed according to your availability and the needs of the ICRC;
  • Location: Global – depending on ICRC needs;
  • Difficulty: 0 to 3;
  • Employment level: B3 (national coverage) to C1 (regional coverage and coordination level);
  • Application deadline: 15/07/2022.

The ICRC values ​​diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

How to register

Please apply here: https://bit.ly/3Nq16AG

About the author