Nav-CARE Volunteer Coordinator – North Bay News

The Near North Palliative Care Network (NNPCN) is seeking an experienced Program Coordinator for their new Nav-CARE program based in North Bay, Ontario. If you have qualifications, excellent motivational and interpersonal skills and are an exceptional project manager, this opportunity may be of interest to you. The Nav-CARE Volunteer Coordinator will be expected to complete the project within one to two years and must be able to balance multiple priorities in a rapidly changing organization.

Type of position: This is a one (1) year and twelve (12) month contract, subject to a six month probationary period, with the possibility of extension to a twenty-four ( 24) months at 21 hours per week at $24.59/hour, Monday to Friday, between 8:30 a.m. and 4:30 p.m., flexible schedule, based at 2025 Main St W, North Bay, Ontario, P1B 8G5, with travel to North Bay to session sites. The contract begins on Wednesday, June 1, 2022 and ends on Tuesday, May 30, 2023 with the option of tacit renewal for an additional year, from Wednesday, May 31, 2023 to Tuesday, May 28, 2024. Part-time (21h/week) @ $24.59/ h = $26,852.28 gross annual salary.

To apply: Submit your cover letter, resume and three references to [email protected] Please include the job title in the subject line of the email.

Purpose: Working under the direction of the NNPCN Executive Director and Hospice Coordinator, the successful candidate will be responsible for coordinating the NNPCN Nav-CARE program. The role of the Nav-CARE Volunteer Coordinator is to champion and lead the Nav-CARE program. The job includes four essential roles: (1) orient and mentor volunteers; (2) identify critically ill individuals with navigational needs; (3) provide public education; and (4) support capacity building in developing sites.

Duties and Responsibilities:
1. Orient and mentor volunteers
a. Screen volunteers to determine their suitability for Nav-CARE
b. Facilitate the training of Nav-CARE volunteers
vs. Pairing volunteers with seniors
D. Provide ongoing training and support to volunteers
e. Evaluate volunteer satisfaction
2. Identification of Nav-CARE persons
a. Determine the population requiring a palliative approach
b. Educate Healthcare Providers on Nav-CARE
vs. Provide an easy reference for “social workers”
D. Determine people’s suitability for the Nav-CARE service
e. Carry out the admission of Nav-CARE persons
F. Monitor people satisfaction, access to services and engagement
3. Provide public education
a. Identify community groups that might be interested in Nav-CARE
b. Give presentations to interested groups
vs. Provide the public with Nav-CARE program updates
4. Support capacity
a. Identify palliative care societies in the geographic region interested in starting
b. Provide advice on implementation issues
vs. Support the training and ongoing development of volunteers
D. Share resources.
5. Specific tasks of the NNPCN
a. Record all volunteer and client information accurately in data management system (i.e. InfoAnywhere)
b. Support NNPCN staff to execute organizational events
vs. Manage all logistical, administrative and multi-management aspects of the program e.g. scope, milestones, tracking and reporting
D. Cultivate mutually beneficial relationships with the community to increase engagement and reach and to attract volunteers
e. Work closely with NNPCN Satellite Team Leaders to ensure program implementation in their respective regions (i.e. Almaguin Region, West Nipissing and Mattawa Region)
F. Maintain open communication with area healthcare providers and partners to increase client referrals
g. Support NNPCN staff to complete statistical reports

Qualifications: Post-secondary education: Nursing, Health Sciences, Public Health, an asset. Experience working in non-profit organizations and health or social care. Expertise in aging or palliative care an asset. Must have excellent written and oral communication skills and be comfortable giving public presentations. Excellent interpersonal skills including developing and maintaining partnerships with other community organizations, conflict management, problem solving and diplomacy are required. Demonstrated ability to organize work, set priorities, meet deadlines and work under pressure of time constraints. A proven ability to work independently. Strong verbal and written skills including accuracy, proofreading and the ability to write clear communications materials for public distribution. Excellent word processing, presentation and spreadsheet skills (ideally Microsoft Office) and good understanding of computer applications (Zoom, Google Workspace apps, etc.). Oral and written communication skills in French.

Mandatory: 3 references, current immunization record for Ontario (to include full COVID-19 vaccination), vulnerable sector police check and valid Ontario driver’s license.

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